Real-time messaging

Name: Real-time messaging
Uploaded: 2026-10-24
Duration: 14 s
Description: Squarepaste delivers messages between you and your clients within seconds. They show up on both sides without anyone refreshing the page.

Squarepaste delivers messages between you and your clients within seconds. They show up on both sides without anyone refreshing the page.

Help Center Features

Real-time messaging

Fast Delivery

When you send a message from your Squarepaste dashboard, it shows up within seconds in the Squarepaste widget and on the project's chat page. When a client sends a message, it appears in your dashboard straight away.

Squarespace chat widget open over a real estate website in the Squarespace editor, with the Chat, Files, Tasks, Payments and Settings tabs and a conversation between the web designer and the client

A Squarespace client portal: the client’s chat page for a florist website, with tasks, statuses, costs and paid or unpaid labels on the left and the conversation on the right

Message History

Every message is saved in your Squarepaste dashboard:

Each project has one chat for you and everyone you have invited to it, with its history from the last 180 days (older messages and files are removed automatically)
You can export the full transcript from Chat transcript in the project's Actions tab

Multiple Projects

Squarepaste keeps each project's chat separate:

Open any project to see its chat
The Projects page shows unread messages on every project card, so you can see where to reply first