Secure file storage

Encryption in Transit

Files are encrypted when being uploaded or downloaded:

• All file transfers use HTTPS
• Data is encrypted between your device and Squarepaste servers
• No files are transmitted in plain text

Private Storage

Files are kept in a private storage bucket, not a public folder:

• Each file is stored under the project it was shared in
• There is no public listing of files

Access Control

File access is controlled:

• A file link is only given to someone signed in to that project
• Links are only issued for files that belong to that project
• Files are tied to specific conversations

File Size and Type Limits

Squarepaste implements limits to ensure security and performance:

• Maximum file size: 10MB per file, including voice messages
• The file picker accepts images, PDF, DOC, DOCX, TXT, ZIP and RAR

File Retention

How long files are kept:

• Chat messages and their files are kept for 180 days, then removed automatically
• When an account is deleted, its files are permanently removed 30 days later
• You can download a copy of a conversation and its files at any time from the project's Actions tab → "Chat transcript"

Download Links

How file links work:

• Links are only given out after checking you're signed in to the project
• Links don't expire, so they keep opening from the chat. Anyone you forward a link to can open the file, so treat a file link like the file itself

We take file security seriously and continuously work to improve our security measures. If you have questions, contact our support team.