How can we help
with your order?

Your download is available instantly on the confirmation page right after checkout. You can re-download anytime using your Order ID.

Use the order recovery page – enter your Order ID and the email you used at checkout, and your files come right back up.

Delivery happens on-site by Order ID rather than email, so nothing gets stuck in a spam folder. Keep your Order ID handy.

It is shown on the confirmation page right after purchase, and on your payment receipt.

Older snippets loaded jQuery from a link that has since been retired, so the plugin no longer runs. The fix is one line in your Squarespace code. Find and delete this line: <script src="https://storage.googleapis.com/squarepaste/base-jquery.js"></script> Replace it with this line: <script src="https://code.jquery.com/jquery-3.7.1.min.js"></script> Leave the rest of the snippet exactly as it is, then save.

Older Vertical Timeline snippets loaded their script from a link that is no longer guaranteed to stay online. The fix is one line in your Squarespace code. Find and delete this line: <script src="https://storage.googleapis.com/squarepaste/vertical-timeline.js"></script> Replace it with this line: <script src="https://squarepaste.com/legacy/vertical-timeline.js"></script> If your snippet also has a base-jquery.js line, replace that one too, as described in "My plugin stopped working." Leave the rest of the snippet exactly as it is, then save.

Older filter snippets loaded their layout script from a link that is no longer guaranteed to stay online. The fix is one line in your Squarespace code. Find and delete this line: <script src="https://storage.googleapis.com/squarepaste/base-filter.js"></script> Replace it with this line: <script src="https://squarepaste.com/legacy/base-filter.js"></script> If your snippet also has a base-jquery.js line, replace that one too, as described in "My plugin stopped working." Leave the rest of the snippet exactly as it is, then save.

Older accordion snippets loaded their script from a link that is no longer guaranteed to stay online. The fix is one line in your Squarespace code. Find the line in your snippet that starts with <script src="https://storage.googleapis.com/squarepaste/ and ends in one of these file names: accordion-01.js accordion-first-tab-open.js product-accordion-description-7-1.js Keep the file name exactly as it is and change only the start of the link, so it reads like this: <script src="https://squarepaste.com/legacy/accordion-01.js"></script> If your snippet also has a base-jquery.js line, replace that one too, as described in "My plugin stopped working." Leave the rest of the snippet exactly as it is, then save.

Paste the provided code snippet into a Squarespace code block or Code Injection. Each plugin includes detailed install instructions.

No. Plugins are one-time purchases that paste directly into your own Squarespace site – nothing to host and no recurring fees.

Yes – future updates to a plugin you have purchased are free.

Every template ships with step-by-step setup instructions for Squarespace 7.1. Most are live within a few minutes, with no code required.

All templates are built on Squarespace 7.1 with the Fluid Engine drag-and-drop editor.

Yes. Templates are built entirely from native Squarespace blocks, so you can edit copy, swap images, and change colors right in the editor.

Plugins paste into your own Squarespace site and are yours once you buy them. Apps like Bridge are running software with their own dashboard, billed monthly.

Plans start at $19 a month for five client sites, and every plan begins with a 14-day free trial – no card required.

Updates are free. Enter your Order ID and checkout email on the Bridge downloads page to grab the current widget.js and setup files, then re-upload widget.js to your Supabase bridge bucket.

Each purchase is a single-site license – one site, one price. To use it on more sites, buy a license per site.

Yes, with a license for that site.

Because these are instantly downloadable digital goods, we review refunds case by case. If something isn’t working, submit a request and we’ll make it right.

Absolutely. Submit a request with your Order ID and we’ll walk you through it.